Terms and Conditions

Last updated: 5 November 2026

1. Who we are

CA Contractor Exam ("we", "us") is an online exam preparation service operated by Yevhen Dobrenko, a sole proprietor based in Ukraine. Full legal and contact details are available on request at support@cacontractorexam.com.

We are an independent study tool. We are not affiliated with, endorsed by or connected to the Contractors State License Board (CSLB), PSI Services, or any government body.

2. What you are buying

An access pass to our online practice material for the California contractor examinations we cover: the Law and Business examination and the trade examinations listed on the site (for example B – General Building). A single-exam pass covers the exam named at checkout; a two-exam pass covers Law and Business and the trade exam named at checkout. For each exam it covers, a pass includes practice questions with explanations, timed mock exams and progress analytics, in English and Spanish. Access lasts for the period stated at checkout (for example 90 or 180 days), starting when your account is activated. A 180-day pass also includes, for each exam it covers, a study plan built from your exam date, a search of the question bank and, where the course has one, a key numbers sheet. It also includes the first-hire safety kit: general information on Cal/OSHA written programs, with a sample Code of Safe Practices and toolbox talk outlines to print and keep. The kit is general information, not legal advice, and you are responsible for adapting it to your business and checking current rules.

All questions are written by us from public sources such as the CSLB study outline, the Contractors State License Law, the California Labor Code, the California building codes, Cal/OSHA regulations and IRS publications. We do not sell, and do not have, real examination questions.

3. What we do not promise

4. Payment

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment is made to Paddle, and Paddle's buyer terms apply to the transaction alongside these terms.

Prices are one-time payments shown at checkout. There is no subscription and no automatic renewal. Sales taxes are handled by Paddle and may be added depending on your location.

Discount codes. Every purchase comes with a one-time code, to give to a friend or to use yourself for a second exam. It works once, on one pass, for 12 months from the purchase. It takes 50% off when the purchase it came with was paid at full price, and less when that purchase was itself discounted: half of the share of the price you paid (a purchase made with a 50% code gives a 25% code), never under 10%. The code shows its own percentage. It cannot be combined with another code or exchanged for money, and it is cancelled if the purchase it came with is refunded before the code is used. Codes issued before 5 November 2026 keep the terms they were issued with.

5. Your account

6. Refunds and pass guarantee

See our Refund Policy, which forms part of these terms.

7. Availability

We aim to keep the service available at all times but do not guarantee uninterrupted access. If the service is unavailable for a long period during your access window, contact us and we will extend your access.

8. Liability

Nothing in these terms limits liability that cannot be limited by law. Otherwise, our total liability to you is limited to the amount you paid for your access pass. We are not liable for examination results, lost income, licensing decisions or other indirect losses.

9. Changes

We may update these terms. The version published on this page at the time of your purchase applies to that purchase. Material changes will be noted with a new "last updated" date.

10. Contact and complaints

Questions: support@cacontractorexam.com. We reply within 2 business days. Complaints are handled at the same address; if we cannot resolve a payment issue, Paddle's support can be contacted as Merchant of Record.